FAQs

1. Whats is SeTrack?

SeTrack is a free smartphone app that helps you stay connected with your loved ones through instant messaging and tracking. With SeTrack, you can send unlimited messages and photos with location to your family and friends.

You can also track your family, friends and colleagues on a private map with three different views (Map, Grid and Satellite)

SeTrack also gives you the power to track your kids, vehicles or any other valuables with the SeTrack device option, compatible with the SeTrack app.

2.What phone will run SeTrack?

SeTrack works on iPhones and Android Devices.

This app can be easily installed on any smart phone that has GPS (whether Android or iOS). It is available both on the Apple Store and the Google Play Store.

The installation process is easy and user friendly.

3.Is my information on SeTrack secure?

Yes, we use bank level SSL (Secure Sockets Layer) encryption and other security protocols. Users also get additional unique login password protection to ensure safety while using the web version.

4.Is SeTrack free?

Yes, SeTrack is an absolutely free app without any advertisements. SeTrack gives you a lifetime of free services such as, unlimited mobile tracking, alerts, 24 hour live tracking, worldwide tracking, radar view, ride sharing details, unlimited zone alerts, unlimited picture sharing with location and unlimited messaging.

5.Does the app drain my phone battery?

SeTrack has the lowest battery consumption of all tracking apps on the store. We have an advanced algorithm that helps us to decide our user location update frequency—so we don’t just leave your GPS on. But, every app that uses location will use some extra battery. Most users should not expect more than a drop of 10% battery life while running the SeTrack app.

6.How do I access my SeTrack settings?

Follow these steps to open your settings:

1) Click the SeTrack app on the phone

2) Click on the ‘wheel’ icon of settings on the bottom-right corner of the app home screen

7.Is there any limit on tracking people/devices?

SeTrack allows unlimited tracking of phones/devices, absolutely free! One can add any number of devices into his/her SeTrack account. Enjoy free unlimited mobile tracking & free unlimited device tracking.

8.Why I am not receiving any notifications?

Please check your data connection.

Also allow SeTrack to run in background and then follow these steps:

Step1: Go to ‘setting’

Step2: Click on ‘Notification’ Bar

Step3: Click the button icon ‘Show Notification Bar’ to toggle between the notification on /off option.

9.What minimum Internet speed is required?

The app is designed to work on any Internet speed whether 2G/3G/4G.

The only difference in all these networks will be the response time, as it is subject to the network you are using.

10.How can I contact the SeTrack team for support when in need?

You can mail us your query to setrackinfo@gmail.com, and our team will get back to you shortly.

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